Following the reports of Ryanair staff threatening to walk away from their jobs, accounts from disgruntled staff are shedding some light on what it is like working with the Irish airline
THERE have been several reports this week of Ryanair staff threatening to walk away from their jobs.
Some accounts from disgruntled staff that have surfaced are now shedding some light on what it is like working with the Irish airline.
Here, we reveal some of the biggest gripes, with staff moaning at how the airline tries to squeeze profit out of every possible avenue.
According to those that walk the galleys, they face disciplinary action if they do not meet certain sales targets, and are often encouraged to coerce passengers into making additional duty free purchases.
Last month, Sun Online reported that crew were told to sell at least eight scratchcards each every day or face disciplinary action.
In a memo which was issued to staff in March, a supervisor warned: “If the same crew members names appear to not be reaching their daily targets [THEY] will be met with by their supervisor and further action taken.”
A Ryanair spokesperson said: “There is no ‘pressure to sell on-board’. Crew are incentivised to sell ancillary products on-board and are rewarded with sales bonuses.”
Staff have claimed that as many as half of Ryanair’s pilot and cabin crew are employed through external agencies, meaning they are given zero-hours contracts with no security in how much, or how little, they work.
A pilot told The Mirror: “The starting salary is very low in comparison to other airlines and is topped up by pay for flying hours.
“This is a safety issue because if you are a captain or a first officer on self-employed or on a zero-hours contract, it encourages you to go work when you are ill as you need to get paid.”
A flight attendant added on the career forum Indeed: “When you are on the ground you are not paid, so if there is a strike and you are on the ground for hours with unhappy passengers you are not paid for this.
“Turnarounds are not paid – yet you do the cleaning and security checks, boarding and disembarking, helping with luggage and sitting passengers down, you are not paid for this hard work.”
A Ryanair spokesperson said: “Cabin crew earn up to €35,000 (£30,000) p.a., and all enjoy pay rises, favourable rosters, rapid promotions and unmatched job security, at a time when other airlines are cutting pay and cutting jobs.”
Cabin crew and pilots have complained that they had to pay for their own training – a cost of “£2,000 for flight attendants and £30,000 for pilots.
One flight attendant said on the career forum Indeed: “I had to pay for the training, the uniform and the food.
A Ryanair spokesperson said: “Untrue, and crew receive an annual uniform allowance of up to €450 (£396).”
According to staff, one of the ways Ryanair manages to increase their profit is by skimping on the cleaning bill.
One pilot claimed the airline didn’t even clean the cockpit controls – they told The Mirror: “The company scrimps and saves so much that they do not even clean the flight decks.
“This has obvious safety implications. If one of the pilots was to get food poisoning there would be serious issues for the flight.
“Also, the planes are only cleaned once a day – including the toilets.”
A Ryanair spokesperson said: “[This is] untrue. All Ryanair aircraft are thoroughly cleaned by professionals at the end of each day, in line with industry standards.”