Samsung Accused Of Misleading Customers About Just How Waterproof Its Phones Are

Samsung is being taken to court in Australia after being accused of misleading customers about the water resistance of its Galaxy phones.

20 years ago, who could have foreseen how reliant we would all be on our phones? Truth be told, the word phone doesn’t do these gadgets we all have in our pockets justice anymore. Like many of you, we’re sure, the last thing we actually use our phones for nowadays is to call someone. The original reason phones were invented.

Instead, we’re using them to tweet, Google, play games, Facetime, and pretty much anything else you can possibly imagine. Aside from dropping them face down and feeling your heart stop as you bend down to check if your screen has cracked, phones are getting tougher too. You can even use some of them underwater.

The Samsung Galaxy S10 is flaunted as being water resistant. You have likely seen the ads which include them being used in the sea and dropped in the sink. However, the Australian Competition and Consumer Commission (ACCC) claims that Samsung’s phones are not as water resistant as the ads suggest. So much so that they are taking the tech giants to court over the matter.

As noted above, some of Samsung’s ads feature its phones being used in the sea and even in swimming pools. However, according to ABC, the small print on the Samsung site reveals that the phones have only been tested in freshwater environments. Its terms even read “not advised for beach or pool use.” The ACCC will be using 300 of Samsung’s own adverts as evidence in an attempt to prove that the company did not do sufficient tests on how non-freshwater scenarios affect its phones.

Since 85% of the Australian population lives on the country’s coast, water resistance is a huge factor for most Aussies when it comes to choosing a phone. The ACCC will go to court for those people and claim that Samsung had no right to make some of the claims that it has done in its ads. Depending on the result of the case, we’re assuming this could have a knock-on effect around the world.

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