Thousands of Apple users complain of issues with App store and iCloud

Apple is DOWN: Thousands of users complain of being unable to access the App store, iCloud and Apple Maps

  • Apple users have reported issues accessing App store iCloud and Apple Music
  • Thousands of people complained of having issues around 16:30 GMT (11:30 ET)
  • Users also logged problems with Find my iPhone and Apple Maps and iTunes

Apple appears to have suffered a massive outage today after users began reporting problems accessing the App store, iCloud and Apple Music.

According to Down Detector, a website which monitors website outages, thousands of people complained of having issues around 16:30 GMT (11:30 ET).

Users also logged problems with Find my iPhone, Apple Maps, iTunes and iMessage and Apple TV. 

It is also understood that Apple’s corporate and retail internal systems are down, according to Bloomberg journalist Mark Gurman, which he said was ‘limiting remote work and retail operations like product pick-ups and repairs’.

It is currently unclear what is causing the issues. 

Apple appears to have suffered a massive outage today after users began reporting problems accessing the App store, iCloud and Apple Music

According to Down Detector, a website which monitors website outages, thousands of people complained of having issues around 16:30 GMT (11:30 ET)

Apple’s status page shows that it is experiencing outages with 11 services

Apple’s status page shows that it is experiencing outages with 11 services: App store, Apple Arcade, Apple Music, Apple TV Plus, iTunes, Podcasts, Radio, Apple Business Manager, Apple School Manager, Device Enrollment Program, and Schoolwork. 

The company is yet to comment on the problem, but it is believed to be a global issue, with users complaining in both the US and UK.

Many Apple users have taken to Twitter to vent their frustration.

One wrote: ‘Apparently iMessage is down cause nobody can send media.. apple? what’s going on.’

Another added: ‘I’m going to assume that the server for Apple Maps went down because I’m steady trying to put in the address for my next on-site and it’s saying that the server can’t be reached.

‘So I guess I will use Waze to get there.’ 


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Users logged problems with Find my iPhone , Apple Maps, iTunes and iMessage and Apple TV

In the UK, the most complaints have been logged in cities such as Manchester and London

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