Vile moment woman hurls racist abuse at Nationwide Building Society branch manager
- Woman was filmed ranting at staff in Leicester city centre yesterday at 4.15pm
- She tells a man – who says he is one of the managers – he’s ‘not the manager’
- She continues: ‘Nationwide don’t employ people with tattoos for managers’
- Another Nationwide worker comes down the stairs to talk to the angry woman
- Told she won’t be seen, she says: ‘Why not? Because you’re a f***ing Muslim c**t’
An ‘aggressive’ customer calls a Nationwide manager a ‘f***ing Muslim c**t’ after a row over her finances in a shocking incident caught on camera.
The unnamed woman was filmed ranting at staff in the Leicester city centre branch on Horsefair Street at 3.51pm yesterday.
The video shows an employee calling police while the woman sits in a waiting chair demanding to see the manager.
The video shows an employee calling police while the woman sits in a waiting chair demanding to see the manager in a Leicester city centre branch yesterday at 4.15pm
She tells the man – who says he is one of the managers – ‘you’re not the manager, stop pretending you’re the manager’.
She claims her husband works for head office, adding he is ‘head of IT’.
The angry client continues to say ‘you’re not a manager’, ‘Nationwide don’t employ people with tattoos for managers’.
The staff member gets through to police and calls for assistance for an ‘aggressive customer’, which prompts an angry reaction from the woman who says ‘aggressive, I’m trying to safeguard my money’.
The angry client continues to say ‘you’re not a manager’, ‘Nationwide don’t employ people with tattoos for managers’
He tells the officer over the phone that ‘she’s received a letter saying that we’ve closed her accounts but we can’t remove her at the moment’.
Later in the clip, another Nationwide worker comes down the stairs to talk to the woman.
The customer says: I’m not swearing… you’re going to look into this.’
She adds: ‘Excuse me, I’ve got £18,000..’
In a second clip from the incident, another Nationwide worker (left) comes down the stairs to talk to the woman
But the female manager says: ‘I’m not talking to you, sorry.’
The customer explodes, saying: ‘Why not? Because you’re a f***ing Muslim c**t. Are you, are you a Muslim c**t?’
The first manager tells the women the police are on the way, with her replying: ‘What because I accessed my bank, which I’ve been with for 17 years?’
She turns her attention to other customers, who ask her to leave, saying: ‘Shut up. What you doing here?’
She then turns her attention to other customers, who ask her to leave, saying: ‘Shut up. What you doing here?’
An onlooker who recorded the incident told MailOnline she saw the argument unfold as she waited for a bank statement.
She said after the police were called the women walked out, leaving staff to describe her to officers.
She added: ‘Nationwide handled it all very well’.
Leicestershire Police confirmed it was called to an incident at the building society at 3.51pm, with reports of a woman being racially abusive.
But when officers arrived the woman had left the scene. Inquiries are ongoing.
MailOnline has contacted Nationwide for comment.
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