Supermarket websites struggle to cope as shoppers scramble to order food in response to government lockdown

SUPERMARKET websites suffered a trolley crash last night in the wake of Boris Johnson's no-nonsense announcement of a nationwide lockdown.

He ordered “non-essential” stores to close saying only food shops, corner shops, hardware stores, chemists, petrol stations and newsagents are now allowed to open.

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The under-fire PM then told the people of Britain to stay at home unless heading out to buy food, collect medication or carry out essential work.

In his televised message to the nation from Number 10. he urged people to turn to food delivery services instead of hitting the shops.

And it's clear many tried to take his advice as the supermarket giants were quickly deluged with wannabe customers.

The websites of Asda, Tesco and Sainsbury's all found themselves overloaded as shoppers scrambled to fill their virtual baskets.


Those that tried to place an order with Asda were told: "Give us a moment, we're just fixing something."

While Tesco customers were greeted with the message: "Because our site is so busy right now, you may experience some delays".

"We'll be back soon", a simple message on the Sainsbury's website read.

Those who did finally get through then found it virtually impossible to find a delivery slot.

The extreme measures were announced by the Prime Minister to help take the pressure off the NHS and help beat coronavirus.

Brits will only be able to go to supermarkets, pharmacists, pet shops, hardware stores and newsagents in an unprecedented high street shutdown.

Banks and post offices will also stay open so the vital services they run can continue to be delivered.

He also announced:

  • Brits must stay at home unless they need to get essentials, go to work, exercise or seek medical help
  • Gatherings of more than two people at once are banned, including weddings and baptisms 
  • You can leave your home to exercise but just once a day
  • Communal play and exercise areas inside parks will also be shut down, but not parks themselves
  • Places of worship such as churches and mosques must also shut, except to host for funerals
  • Online orders and deliveries will continue for closed retailers

And travel on roads, trains and buses was also banned, unless it’s essential to get to work.

Anyone breaking the rules will be fined at least £30 – and up to £1,000 if they fail to self-isolate.

Under the new rules shops selling non-essential items, such as clothing, electronics and other premises such as libraries, playgrounds and outdoor gyms, are to close immediately.

SHOPS ALLOWED TO STAY OPEN

ONLY a small group of retailers will be allowed to stay open, they include: 

  • Supermarkets
  • Pharmacies
  • Vets
  • Newsagents
  • Pet shops
  • Hardware stores
  • Retail shops in hospitals
  • Petrol stations
  • Laundrettes
  • Undertakers
  • Banks
  • Post Offices

But retailers will still stay open for online orders and you can have items delivered to your home.

Announcing the plan in an address to the nation last night, Boris Johnson told the country “you must stay at home”.

He added: "You should not be going shopping except for essentials like food and medicine — and you should do this as little as you can. And use food delivery services where you can.

"If you don’t follow the rules the police will have the powers to enforce them, including through fines and dispersing gatherings."

The Prime Minister expressed regret at the strict measures and said that he would review them again in three weeks.

All social events, including weddings and baptisms, are also to be banned with the exception of funerals. While places of worship will also be locked up.

What shops or premises must now close?

ALREADY ANNOUNCED 

  • Pubs 
  • Clubs 
  • Restaurants 

NEWLY ANNOUNCED 

  • Non-essential shops, including electronics and clothing stores 
  • Hairdressers and nail salons
  • Indoor and outdoor markets, excluding food markets 
  • Youth centres, libraries and community centres 
  • Leisure centres, such as bowling alleys and soft play centres 
  • Playgrounds, outdoor gyms and sport courts 
  • Places of worship
  • Hotels, B&Bs, hostels  – unless key workers or permanent residents 

He added: "I want to thank everyone who is working flat out to beat the virus.

Everyone from the supermarket staff to the transport workers to the carers to the nurses and doctors on the frontline.

"But in this fight we can be in no doubt that each and every one of us is directly enlisted."

Earlier today, scores of shops and food chains announced they would close including McDonald's, KFC and Greggs.

Fashion chains like H&M, Next and Evans have also shut up shops.

The PM’s latest move means many more hundreds of thousands of workers will be ordered to stay home because of the deadly pandemic.

Helen Dickinson, chief executive of the British Retail Consortium, said: “Retailers understand the need for government to act quickly and decisively to protect public health and combat coronavirus.

"The safety of customers and staff is paramount, which is why retailers have responded swiftly and positively to evolving government guidance on social distancing and other hygiene matters. Indeed, many retailers had gone further and already closed shops temporarily.

"Others have continued to provide essential products and services to their customers, both from physical stores and online."

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