Punter says Betfair repeatedly failed to payout £3k of winning wagers

Carl Spencer spent months asking the bookie to cough up, and even sent them screen shots of the games he betted on.

The 32-year-old placed online bets on the number of throw-ins or free kicks during certain periods of football matches.

The Nottingham salesman said: “No money was going into my account for what I was sure had been winning bets.

“Betfair insisted the games had been correctly logged. So I made recordings and took screen grabs of games I’d bet on.”

Carl said he got his cash after six months — then his account was shut down. He recalled: “I kept on sending them and they eventually relented.” Carl said Betfair closed his account just before this summer’s World Cup.

He added: “I think they were sick of me complaining all the time.”

Betfair gets match stats from external companies. It said: “Where there is material evidence the information was inaccurate we formally resettle the market.”


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