Braking news: Citi Bike on Sunday yanked their electric pedal-assist rides from service across the five boroughs due to rider complaints of over-responsive brakes.
“We recently received a small number of reports from riders who experienced stronger than expected braking force on the front wheel,” the service wrote on its blog early Sunday. “Out of an abundance of caution, we are proactively removing the pedal-assist bikes from service for the time being.
“We know this is disappointing to the many people who love the current experience — but reliability and safety come first.”
Citi Bike — which has been in the middle of a piecemeal roll-out of a few hundred of the snazzy but elusive rides since 2018 — vowed to launch a new pedal-assist model that works out the kinks.
“We have been hard at work on a new pedal-assist bike, and are excited to bring that to you soon,” the service wrote, adding that until then the current e-bikes will be replaced with traditional people-powered rides. “In the meantime, we will quickly replace the pedal-assist bikes with classic pedal bikes.”
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