Christmas grotto is set up on disabled and family parking bays

Bad Santa! Fury as Christmas grotto is set up on disabled and family parking bays at Manchester’s Trafford Centre

  • The centre has now said it will convert other nearby spaces into disabled bays
  • But the centre has been criticised by equality campaign group Taking the Dis 
  • The Trafford Centre said in statement that only small number of spaces covered

The Trafford Centre has been heavily criticised for building a Santa’s grotto over disabled parking spaces.

The large temporary structure at the giant Manchester shopping centre covers a number of disabled and parent and children spaces.

The centre has now said it will convert other nearby spaces into disabled bays while the structure is in place, but has been criticised by equality campaign group Taking the Dis, which has accused the centre of failing to think about disabled customers.

The large temporary structure at the giant Manchester shopping centre covers a number of disabled and parent and children spaces

The group was formed to campaign for better accessibility and highlight the issues faced by disabled people every day because of poor access.

Julian Sorfleet from the group said: ‘Even if it had only been one space, it means one more person is going to struggle with disabled access.

‘It also covers some parent and child spaces, so it’s not just looking at it from a disabled view.

‘It’s not a major issue for able-bodied people that they are covered, but for disabled people, and people with children, it does make a lot of difference’.

Earlier this year, Julian, who uses a wheelchair, had to drag himself up a set of stairs at Manchester Victoria railway station because there were no working lifts.

Since then, Julian and a host of others, including Coronation Street’s Cherylee Houston, have been working to highlight the issue.

The centre has now said it will convert other nearby spaces into disabled bays while the structure is in place

The group takes its name from a hashtag used by Cherylee to highlight some of her own experiences with poor access.

Last month she spoke about booking a hotel which claimed online to be wheelchair accessible – before later being told there were steps leading to a supposedly accessible room.

Julian added: ‘It’s just little things that able-bodied people don’t think about, as they don’t need to think about them.

‘Even things like kerbs – I’ve had to go into a main road in my wheelchair because a dropped kerb is missing at a junction.

The Trafford Centre said in a statement that only a small number of spaces were covered by the grotto at the moment

The exterior of the Trafford Centre. The centre has said that it will convert other parking bays nearby into designated disabled spaces shortly

‘We always have to be looking forward to plan trips and it is mentally draining.

‘People really need to feel included in everyday life without it being an issue’.

The Trafford Centre said in a statement: ‘We want to remain accessible for everyone, which is why we have more than 290 disabled parking spaces.

‘A very small number of those, and a few parent and child bays, are covered by the grotto at the moment, but there’s no shortage of disabled parking at the centre.

‘We’ll convert other parking bays nearby into designated disabled spaces shortly, and we apologise for any short term inconvenience.

‘Blue Badge holders can find more info on our website or speak to a member of staff about any accessibility requirements.’

Julian added: ‘We want to work with companies where access is an issue for anyone with any disability. We don’t want to fight them, working together is our main aim.’

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