Slow broadband? Here’s what BT, Virgin Media, TalkTalk, and Sky customers need to do

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If you’re struggling with sluggish download speeds at home, it might be time to switch to a new provider. Not only could that unlock faster broadband, but it’s likely to save you a shedload of cash too. With recent energy bills and council tax rises, there’s not a lot of opportunities to make savings on your monthly expenditures …but broadband is the exception.

Research published by Which? earlier this month showed that most broadband customers are overpaying by around £90 a year, compared with the deals available if they switch. Its research shows the average monthly bill for UK broadband customers is £33.77, but customers could save £89 a year if they switched to a super-speedy introductory deal which costs, on average, £26.34 a month.

So, you’ll be getting faster download speeds and cheaper bills.

The average Sky broadband customer pays £37.32 a month, but could save £131.76 a year if they switched to an introductory deal. BT customers pay £36.30 a month on average and could save £119.52 – while TalkTalk customers pay £28.98 a month but could save £31.86 a year.

Virgin Media customers could save the most by switching (£143.64 per year), as they have the highest average monthly bill out of the big four providers at £41.68, Which? added. However, it’s worth noting that Virgin Media offers some of the fastest speeds available in the UK, with more than 15 million customers able to access downloads in excess of 500Mbps. For comparison, the average UK home broadband speed is 71Mbps.

BT, Sky, Virgin Media, and a host of new start-ups, including the likes of Hyperoptic, Community Fibre, Zzoomm, Giganet, and more, are rolling out gigabit-capable broadband connections too. These typically cost a little more, but for those who will be working from home permanently – or have busy household with multiple people streaming shows in 4K, making video calls, downloading video games, backing up photos at the same time each night – these speeds, which top out above 1,000Mbps, ensure you’re never faced with buffering.

With a gigabit broadband connection, you’ll be able to download 25 songs in one second and a feature-length film in HD in around 36 seconds.

Whether you’re hoping to cut back on the cost of your monthly broadband bills or want to increase the bandwidth coming into your home, has rounded up some of the best deals around. Check out the speeds and prices available below…

BT Broadband (150Mbps)

BT has launched a new “homebuyer” deal that cuts the price of some of its fastest fibre broadband packages in half for the first three months …and don’t worry, you don’t need to prove that you’ve recently moved house to qualify. After the first three months, your monthly bills will rise to £34.99 a month for the rest of the contract

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TalkTalk (38Mbps)

TalkTalk is offering its fibre broadband at a discounted price, with customers now able to access to the web from just £23 per month. You will need to pay a one-off £4.95 charge for the postage of the new Wi-Fi router, but that’s it. TalkTalk says to expect 38Mbps download speeds, which isn’t the fastest …but it’s a very affordable package that could seriously reduce your monthly outgoings.

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Virgin Media (108Mbps)

Virgin Media will slash the price of its full-fibre broadband bundles when you decide to add a phone line (don’t worry – you don’t have to use the phone). This means you can get 108Mbps speeds for just £27 per month, which is much more affordable than its broadband-only bundle for the same speeds

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Sky Broadband (59Mbps)

With a guaranteed download speed of 50Mbps, this package has more than enough bandwidth to stream Netflix and Disney+ in Ultra HD without issue. Downloads are all unlimited too, so no worries about any hidden charges. No one-off charges to get set up either!

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Hyperoptic (50Mbps)

Hyperoptic is one of the newest kids on the block. It’s not available as widely as BT, Sky or Virgin Media, but if you’re lucky enough to have its gigabit-cable broadband cables in your street – there are some amazing deals to be had. With no upfront cost or installation fees, this 50Mbps bundle is usually £25 a month, but Hyperoptic has slashed that price as part of its latest flash sale. So, you need to be fast!

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Vodafone (35Mbps)

Vodafone has kickstarted a new “Switch and Save” deal, which offers new customers the chance to sign-up to its home broadband plans for less than £20 a month. If your broadband is out of contract, Vodafone estimates that you can save as much as £300 by switching to one of its newly discounted plans

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NOW TV (60Mbps)

NOW is currently offering its fast Super Fibre broadband package for just £22 a month, which includes unlimited downloads at speeds of over 60Mbps. There’s also free calls included, and there are exclusive discounts available if you add a NOW TV pass to unlock access to Sky’s exclusive channels and movies too

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Community Fibre (1,000Mbps)

If you’re looking for the ultimate broadband speed at home, this bundle from Community Fibre is sure to blow your hair back. Unfortunately, Community Fibre doesn’t quite have the reach of BT and Virgin Media, but if you live in an area served by its network, it offers next-generation speeds for significantly less than its more established rivals

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