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Almost 8,000 people have reported issues with the virtual assistant. Reports suggest the outage is widespread across the UK as well as Europe.
People went on social media to complain about the outage – with some complaining their household devices were not working.
“My whole house relies on Alexa for lighting, heating, security, doors etc – I’m sitting in a dark house in the cold and the door won’t open,” wrote one complaint.
“She is refusing to acknowledge me!!” wrote another. “On all 4 devices, fire TV and no music. Thankfully I can still control lights on app.”
Amazon has not yet responded to the problem publicly, reports Birmingham Live.
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