Tesco cancels all home deliveries after 1pm today after huge 'technical glitch' | The Sun

TESCO's delivery service has gone down following a technical issue.

Shoppers calling up the supermarket are being told orders after 1pm have been cancelled.

The UK's biggest supermarket has received hundreds of messages on social media from frustrated customers who have had deliveries cancelled.

Tesco usually delivers shopping until 11pm on Friday nights.

Shoppers calling the helpline are being told there's a 20-minute to speak to customer services.

The recorded message on its customer service helpline said: "Due to technical issues we've had to cancel all orders after 1pm.

Read more in Money

Energy bill warning as four major suppliers hike direct debits

We bought a boring flat, painted it black and now it’s worth £1.3m

"If your order was due after 1pm you have not been charged.

"We are unable to reschedule these orders."

One customer said: “No communication to say my delivery is now not arriving.

"I’ve had to ring up to get an automated message saying cancelled – poor communication.”

Another angry shopper said: “Disgusting customer service, no phone call or email to say I wouldn’t get my delivery today, just an automated voice saying all orders cancelled when you call as it’s not turned up!

“I shop for an elderly housebound lady, I will now have to tell her she won’t get her shop!”

A new mum tweeted: “Tesco delivery expected 1-2, email received at 2pm to say it’s been cancelled. Ideal situation with a 7 week old.”

And another shopper added: “Tesco please explain to me how cancelling our delivery with just over an hour’s notice, just an email and no phone call is acceptable?

“I live 25 miles from a store and have guests arriving – I've now got a 50 mile round trip on a Friday evening. Totally unreliable & not acceptable.”

It comes after the supermarket's website went down earlier this week.

Tesco shoppers have been warned against relying on Clubcard prices as well.

Read More on The Sun

Major change could see parents not having to do the school run any more

Shoppers go wild over 99p Home Bargains buy which normally costs £60

And the company announced a big change to its tills across a number of stores.

Tesco has been approached for comment.

    Source: Read Full Article