One of the followers said they may have identified the woman in the initial image. They wrote: ‘This lady, if it’s the same one, is such a lovely woman.
‘She lost her husband and after that, she had some kind of mental break and she gets aggressive and shouty very easily, but I worked in a coffee shop she came into every day and she means no harm at all.
‘If this is the same woman, she isn’t a junkie like some say. She had her own flat, but just always wore the same clothes and used to switch up the jackets after a month or so and she always walks around with lots of bags.
‘Her name is Carol, I think.’
Hayley added that it was nice to be able to humanise Carol.
If you’re experiencing mental health problems or need urgent support, these are some places you can go to for help.
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