The passenger was pushing the cart by the front wheels when she was spotted by a fellow traveller at Sydney Airport.
In the video posted on social media, the woman was spotted pushing the trolley towards the baggage claim carousel.
Dressed in red and matching the cart, she stopped to look down in confusion as to why it wasn't gliding very smoothly.
After lifting it up a few times, she looked around before carrying on with her journey – completely unaware that she wasn't using the trolley correctly.
The woman pushed even harder and turned the corner before stopping to look at the cart properly.
As the video ended, she grabbed the end of the trolley and lifted it as she realised she was using it the wrong way.
The video was posted to the Facebook group Humans of Bankstown, and has been viewed more than 211,000 times.
Many laughed at the tired passenger's mistake.
One person wrote: "Took me a while to figure out what was wrong and then I couldn’t stop laughing."
Another said: "Honestly I'm surprised some people remember how to breath!"
Some felt she must have been tired from her flight: "That jet lag hit hard."
Others felt the person filming should have gone over to help her instead.
A person commented: "Let’s laugh and film it instead of help, I'd have a laugh but I still help her, wouldn’t put it on the net though."
Another Facebook user said: "Could've helped her and still had a laugh.
"Bet she would've laughed too. But nah, you gotta be a sad guy."
A dad went viral after being caught on camera at the airport dragging his daughter by the hood, Sun Online Travel previously reported.
The disgruntled man was spotted pulling the young girl by her pink hood around the terminal, who also appeared nonplussed.
A different passenger, who was stranded at the airport overnight, hit the headlines after creating a hilarious dance video to the song All Night Long by Lionel Richie, racking up millions of views on YouTube.
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