Microsoft has admitted that a bug in Windows 10 is causing major problems with victims’ computers.
The update is called Windows 10 KB4512941 and is alleged to make some people’s CPU run wild, meaning their whole system slows down.
Some users affected by the glitch were also prevented from using the Windows Search option near the start menu.
Now Microsoft has vowed to solve the issue and said a fix is on the way.
On its support page, the tech firm wrote: ‘Microsoft is getting reports that a small number of users may not receive results when using Windows Desktop Search and may see high CPU usage from SearchUI.exe.
‘This issue only occurs on devices that have disabled searching the web using Windows Desktop Search.
‘We are working on a resolution and estimate a solution will be available in mid-September.’
It was claimed the problem lies with Cortana – Microsoft’s voice assistant.
‘I just installed KB4512941 and now Windows Search is broke and Cortana process in taskmanager takes 90% CPU,’ a Windows user wrote on Reddit.
On Twitter, one gamer shared his pain after the update stopped his favourite game from working properly.
‘Very cool that Skyrim is broken,’ he wrote.
‘Yet another thing Windows updates has ruined for me. They’ve taken everything from me.’
Luckily, Microsoft has now turned out automatic updates meaning the software won’t be rammed onto your computer without express permission.
On Reddit, a user offered the following advice on how to deal with the problem: ‘Supposedly if you disable Cortana via registry or group policy this will happen. I wanted to leave Cortana disabled so I just renamed the Cortana folder.
‘In Task Manager, right-click the task and select open file location, rename the Cortana folder and press enter. You will get an error because Cortana is still running, you need to end the task and then quickly press the Try again button for the rename before the task restarts.
‘Note that this doesn’t fix search, it just stops the high CPU load.’
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