Spotify is back online after THOUSANDS of users around the world complained of issues logging in and playing songs
- Issues were reported at 11am GMT and peaked with 3,751 reports
- Focused around issues playing music, accounting for 63 per cent of reports
- Also difficulty logging in (18 per cent) and using Spotify on Sonos (18 per cent)
- Those affected were concentrated in the UK and Europe but reports came in from around the world, including the US and Australia
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Spotify appears to be back online after crashing for thousands of users around the world.
The popular music streaming site experienced issues logging users in and playing songs, with thousands reporting issues.
Those affected by the crash were concentrated throughout the UK and Europe but reports reveal the app failed around the world.
Users took to social media to bemoan the app which first experienced issues at 11am GMT (7am ET).
Spotify has tweeted out a response saying everything is now ‘back in tune’.
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Reports peaked at 3,751 reports shortly after the outage struck at 11am GMT. It appears the issue has now been fixed by Spotify
Users reported that the platform was not working properly, according to outage monitoring site DownDetector.
A live outage map showed a huge concentration of users reporting problems throughout the UK and Europe.
But, reports were coming in from as far afield as the US, Indonesia and Australia.
Reports focused mainly around issues playing music, accounting for 63 per cent of the reports.
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Spotify tweeted a response to the influx of reports from its customers while it fixed the problem. It said: ‘Something’s not quite right, and we’re looking into it. Thanks for your reports!’
Spotify declined to comment on the story but a tweet from the firm’s Twitter account claims it is ‘now back in tune’
Users were also experiencing difficulty logging in (18 per cent) and using Spotify on Sonos (18 per cent).
Reports peaked at 3,751 reports shortly after the outage struck but has now been fixed.
Stranded customers were forced to take to Twitter to vent their frustration at being left without their music.
One user, called ‘KRFearon’, said: ‘Currently making small talk with my Uber driver as Spotify is down’.
Another user revealed they are wearing headphones despite being unable to play music, in order to avoid any spontaneous conversation with strangers.
Spotify declined to comment on the story.
Users took to social media to bemoan the app which first experienced issues at 11am GMT, mocking their reliance on the platform and its outage memes and gifs
One disgruntled user revealed they are wearing headphones despite being unable to play music, in order to avoid any spontaneous conversation with strangers
Stranded customers were forced to take to Twitter to vent their frustration at being left without their music. One user, called ‘Doctor Twan’, said: ‘Currently making small talk with my Uber driver as Spotify is down’
A live outage map shows a huge concentration of users reporting problems throughout the UK and Europe but reports from as far afield as the US, Indonesia and Australia 9pictured)
Reports focus mainly around issues playing music, accounting for 63 per cent of the reports. However, MailOnline was able to log in to the app and play music with no issue
WHAT IS SPOTIFY?
Spotify is a music, video and podcast streaming service founded on April 23, 2006 in Stockholm, Sweden.
Spotify allows users to create and customise their own playlists and browse content using parameters such genre, artist and album searches.
It compensates artists by paying them royalties based on the number of their streams proportional to the number of total songs streamed overall.
The company was founded by Daniel Ek and Martin Lorentzon and officially launched on October 7, 2008.
Spotify is a music, video and podcast streaming service founded on April 23, 2006 in Stockholm, Sweden. Spotify allows users to create and customise their own playlists and browse content using parameters such genre, artist and album searches
It operates using a ‘freemium’ service model, meaning that its basic features are free with some restrictions and advertisements while additional services are available via paid subscription.
The service is available in most of North and South America, Europe, Australia, New Zealand and some parts of Asia.
It’s available on macOS, Windows and Linux computers as well as on Android, iOS and Windows smartphones and tablet computers.
Spotify currently has approximately 159 million users, 71 million of whom use paid subscription services.
Its revenue for fiscal year 2017 is believed to be about $4.99 billion (£3.63bn).
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