Instagram users have been left unable to access the hugely-popular app. The Facebook-owned social network, which centres around sharing short videos and photos to friends and family, is currently down and not working. The outage started around 2.10pm GMT, with many continuing to suffer almost two hours later.
Instagram, which is owned by Facebook, is one of the most popular social media networks in the world but fans won’t be enjoying its delights until things get back on track. There’s no official word from the service about what is causing the disastrous outage… or when it will be fixed!.
Independent outage monitor DownDetector, which tracks social media mentions to try and track issues with popular websites and online services, has recorded more than 20,000 reports in the United States and 3,000 in the UK from users who are having issues refreshing their Instagram app on Android, iPhone, or web app.
DownDectector’s forum is full of complaints about the outage with one user saying: “UK Instagram not working, can’t refresh feed, followers list not loading, tagged photos not loading, etc. Tried restarting phone, deleting and re-downloaded app, still not working. Anyone else?!”
Whilst another added: “It’s 14:15 in uk time rn I just had this problem rn not sure how long Instagram is down I can’t login in it comes up with a error.”
There’s currently no word on what is causing the issues or when it will be fixed but many fans have now taken to Twitter to ask what’s happened to the service.
Posting on social media, one user said: “Ugh why am I always one to get affected when Instagram is down.”
And another said: “Instagram logged me out and I can’t get back in.”
Along with Instagram being down, it seems that Facebook has also hit trouble with both the social network and its Messenger service also offline.
Users of the popular platform have been venting their anger at the issues with one saying: “Thought I was going insane but alas, no, it’s just a Facebook down!
“Needed to come to Twitter to regain my sanity! I suppose Thanksgiving wishes will need to be done the old-fashioned way!”
Whilst another tweeted: “Facebook and Facebook messenger are acting funky today. Error messages and pictures not going through.”
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