An Aussie dad is putting his local grocery store on blast for delivering the most pathetic birthday cake ever for his 3-year-old son’s party.
Shane Hallford ordered the cake from a Woolworths store in Tamworth, New South Wales, on Sunday, three days before his son Mason’s big day.
The sheet cake — which cost a whopping $49 — came with a special set of instructions that the store promised it would fulfill.
“I explained to them we wanted a frog theme, as my son loves frogs,” Hallford vented on Facebook, according to Yahoo7 News. “They told me it could be done, no worries at all.”
In line with the frog theme, Hallford got a green cake — as well as a pair of unconvincing decorations piped with matching icing.
Hallford said he was left “mortified.”
“They had this tiny little number 3, along with a smiley face, all written in green icing. It would have taken five seconds to do,” he groused.
To make matters worse, the fed-up dad called the store to see if they could fix the baked good — and was told that they didn’t “decorate” cakes.
“I was most disappointed with just the lack of effort. It seemed like they didn’t even care,” Hallford said. “It was a disgrace. I will never be buying cakes from Woolworths again.”
He and his family managed to track down a professional cake decorator who “saved” his son’s birthday cake just 20 minutes before guests began arriving.
A spokesperson for Woolworths told Yahoo7 that the store in Tamford doesn’t “usually offer a full cake decoration service but is always willing to help customers.”
“The team offered to attempt the decorations requested at no extra cost,” the spokesperson said. “We’re sorry to have disappointed the customer with our cake decorating, particularly on such a special day for the family.”
Woolworths apologized to the Hallford family and offered them a $50 gift card.
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