It can be difficult to know what to say when your friend loses a loved one.
While there might not be words to make them feel better, people find it comforting to know their pals care and are thinking of them.
One mum was outraged by her friend’s response when she messaged to let them know her grandad passed away.
Writing on Mumsnet, she started a thread called "am I being unreasonable to think friends reply was disgusting?" (sic)
She wrote: "Friend messaged me Monday morning to make plans to come over to mine.
"That same day my grandad had been rushed into hospital unconscious and given just hours to live. All the family rushed to hospital to say goodbye.
"He died and I got home at around 4pm drained and just feeling like shit. I messaged my friend to tell her what happened and that I couldn’t make tonight.
"Her response was – ok.
"That was it. No I’m sorry for your loss etc
"Not trying to make it about me and everyone should rush to my side but surely a friend can say more than ok to you losing a family member".
The post received nearly 200 replies from people with opinions on the matter.
Some people thought the response was uncalled for, slamming the friend as "inconsiderate" and "rude".
Several Mumsnet users said that experiencing bereavement helped them figure out "who their real friends are".
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Others acknowledged that although the response wasn’t very thoughtful, death can be a tricky subject that lots of people don’t know how to approach.
One person said: "I am in no way saying it’s right what your friend did, but I do think some people don’t know how to act when it comes to death.
"I would give your friend the benefit of the doubt, perhaps they did not want to send their condolences via text message, or they maybe they had no idea what to put?"
While there are certainly no magic words to make someone feel better, lots of bereaved people prefer that friends say something than nothing at all.
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